FAQ

Shopping Questions

You can place an order by contacting us via WhatsApp or through the contact form on our website. Please include your preferred date, number of servings, flavor, and any design ideas so we can provide accurate information and pricing.

We recommend placing your order at least 7–14 days in advance to secure your date. Wedding cakes and larger orders should be booked earlier whenever possible.

Yes. Your order is confirmed only after a deposit or full payment has been received. Deposits are generally non-refundable because your date is reserved exclusively for your order.

Yes. We specialize in custom-designed cakes. You are welcome to send inspiration photos or describe your idea, and we will create a design tailored to your request.

Yes, we offer wedding cakes and cakes for corporate events. Please contact us for a quote and planning.

We offer a variety of flavors and fillings. Current options are provided upon request or available in our menu section.

Yes, pickup is available by appointment in Lindesberg.

Please note that responsibility for the product transfers to the customer once the order has been collected. We are not responsible for any damage that occurs after pickup.

Cakes should be stored in a refrigerator until serving unless otherwise instructed. For best taste and texture, we recommend taking the cake out approximately 20–30 minutes before serving.

Yes, delivery is available within Örebro County upon request, with the fee depending on the distance.

  • Up to 4 km: 120 SEK
  • Over 4 km: 120 SEK + 16 SEK per additional kilometer

All distances are calculated from Lindesberg.

Yes, it is possible to cancel your order. Cancellation terms depend on how close the cancellation is to the scheduled pickup or delivery date. Full details will be provided at the time of booking.