Privacy Policy
GoCakes complies with the General Data Protection Regulation (GDPR) and applies applicable data protection legislation when processing personal data.
The purpose of processing personal data in our business is to manage orders, respond to inquiries, communicate with customers regarding orders and deliveries, and fulfill legal obligations under accounting laws.
Categories of Personal Data
We may process the following personal data:
- Name
- Phone number
- Email address
- Delivery or pickup information
- Order details
- Messages you send to us via email, WhatsApp, or social media
Any information regarding allergies is used only to fulfill your order and is not stored longer than necessary.
Personal data in communications is normally stored for up to one year after the last contact or deleted earlier upon request.
For accounting purposes, data is stored according to legal requirements. Under Swedish accounting law, records must be kept for 7 years.
Sharing of Personal Data
We do not share personal data with third parties except when necessary to provide our services, for example:
- Payment providers
- Delivery services
- Accounting services
- Authorities as required by law
Your Rights
Under GDPR, you have the right to:
- Request information about what personal data we hold about you
- Request correction of inaccurate data
- Request deletion of data (when legally possible)
- Object to processing
- Withdraw consent
- File a complaint with the Swedish Authority for Privacy Protection (IMY)
Contact Information
GoCakes
Lindesberg, Örebro County, Sweden
Phone / WhatsApp: +46 72 011 68 20